Solution to Phone Scams: "AI Grandma"

In today's world, phone scams are a significant issue, particularly affecting the elderly. To tackle this problem, O2 has developed an AI character that mimics an elderly woman, creating an innovative way to counter scammers.

As AI becomes more integrated into our daily lives, it also raises ethical concerns. However, new beneficial uses of AI are continuously being developed. O2's solution is one such interesting example of these applications.

Scammers Targeted with Their Own Tactics

Phone scams have become widespread, with the elderly as a primary target. O2’s "AI Grandma" is designed to combat scammers using their own methods. This AI assistant answers calls from numbers listed as potential scammers or those suspected of being fraudulent.

The digital grandmother engages scammers with witty and humorous conversations, thereby wasting their time and preventing actual people from falling victim. As seen in videos, the AI can carry on endless conversations with scammers, even providing fake personal details to keep them occupied. This smart and entertaining approach highlights the diverse potential applications of AI.